Updated: Feb 04, 2025
The manufacturing industry is undergoing a digital transformation. New data collection and analysis opportunities are becoming possible, thanks to emerging technologies such as the Internet of Things (IoT), artificial intelligence (AI) and advanced analytics, which allow manufacturers to collect and analyze data from machines and production lines in new ways. The convergence of information technology and operations technology, also called Industry 4.0, promises to enable manufacturing at new levels of efficiency, quality, and flexibility.
The convergence of IoT and operational intelligence are key trends. The network of internet-connected sensors, devices, and machines that produce massive data is known as IoT. Operational intelligence refers to the analytics technologies, such as an operational intelligence platform, used to gain insights from that data and optimize operations. Combining the two allows manufacturers to leverage IoT data to drive smarter, more predictive decisions across the organization.
This article will examine the convergence of IoT and operational intelligence in smart manufacturing. It will cover:
Smart manufacturing initiatives involve IoT. Manufacturers can now get unprecedented visibility of their operations by outfitting machines, production lines, and products with sensors and connectivity. It includes monitoring machine health, asset utilization, product quality, supply chain flows, and others.
According to McKinsey, IoT applications in factories could create $1.2 to $3.7 trillion in value by 2025. Key sources of value include:
These applications depend on data generated by connected machines and assets. IoT allows manufacturers to instrument their operations from start to finish effectively.
For example, automotive plants can track vehicle assembly from station to station on the line. Discrete manufacturers can monitor production at specific work centers. Process industries can outfit reactors, boilers, and other assets with sensors to optimize process flows.
In many factories, legacy machines lack native connectivity. However, new IoT devices, such as wireless sensors and industrial gateways, make it easier to collect and contextualize data from decades-old equipment.
As machines grow smarter and more connected, they generate exponentially more data. However, realizing IoT’s potential requires more than just data collection - it requires the right analytics capabilities to support operational intelligence.
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The surge of IoT-based data is presenting manufacturers with both opportunities and challenges. On the one hand, the data exposes visibility gaps, performance losses, and improvement areas that were simply invisible before. On the other hand, the sheer volume of IoT data can quickly become overwhelming.
According to 99Firms report, 53% of adopters identify integration with existing technology as a primary challenge in IoT adoption. This “data overload” stems from several pain points:
For many manufacturers, IoT investments race ahead of their ability to extract value from the data. Their data infrastructure and analytics tools struggle to keep pace with the influx of IoT data from the factory floor. All that machine and sensor data risks sitting in silos – going unanalyzed despite its potential to expose transformational insights about operations.
To dismantle the IoT data overload challenges, one of the primes is to address these analytics gaps. Advanced analytics and artificial intelligence can generate operational intelligence that helps manufacturers make the most of their connected machines and plants. Additionally, custom manufacturing software development can play a crucial role in building tailored solutions that seamlessly integrate IoT data, optimizing workflows and enhancing decision-making capabilities.
Operational intelligence (OI) is the use of data analytics to achieve real-time visibility and insight into business operations. It connects insights from analytics tools directly to operational decision-making - delivering the right information to the right people at the right time.
For manufacturers, OI brings IoT data together with other datasets – from ERP, MES, PLM, SCM, and other systems – into an integrated view. Advanced analytics extract insights from this aggregated data to answer key questions, monitor KPIs, identify performance issues, predict problems, and recommend actions in real-time. OI makes IoT data actionable across multiple functions:
OI makes IoT data more usable by more roles across the manufacturing organization. It’s the connective tissue between data collection at the machine level and decision-making at the management level.
Converging IoT and OI unlocks new opportunities to drive smarter manufacturing along multiple dimensions:
IoT data combined with OI gives manufacturers visibility they’ve never had before into where they are losing time, capacity, material, and money. This intelligence can drive significant efficiency gains:
Cumulatively, these OI-driven efficiency gains based on IoT data create millions in operational cost savings and capacity recovery for manufacturers.
Combining IoT sensors with OI analytics also gives manufacturers greater ability to build quality directly into processes, rather than just inspecting quality at the end:
Instead of inspecting quality at the end of the line, manufacturers can use IoT and OI to build quality by design – leading to 40%+ reductions in scrap and rework costs.
The insights derived from OI and IoT data also give manufacturers much greater production flexibility:
This data-driven flexibility allows manufacturers to introduce new products cost-effectively in weeks rather than months and rapidly switch between product variants based on customer demand.
While the potential impact of converging IoT and OI is compelling, realizing that potential requires overcoming some key implementation challenges:
Integrating Disparate Data – The first challenge is getting all the datasets to converge in one place. IoT deployments often introduce new data silos – with sensor data stranded locally on machines. Pulling this IoT data together with IT systems (ERP, MES, SCM) and other data sources in context is difficult but essential. It requires an underlying IoT data infrastructure.
Analytics Complexity – Layering advanced analytics and AI/ML on top of IT/OT data is the second challenge. The specialized skills needed to build and maintain these systems are in short supply. Analytics complexity also makes it harder to achieve scalable, governed solutions that deliver timely, trustworthy insights users can act on.
Organizational Alignment – Finally, manufacturers must align their organization, processes, and culture to take advantage of IoT/OI convergence. This requires breaking down silos between IT, OT and analytics teams. It also involves change management across the business to get various functions using – and acting on – the new intelligence.
As manufacturers implement Industry 4.0 initiatives, the convergence of IoT and operational intelligence will continue accelerating over the next decade. Here are three trends to watch:
Together, these trends will give manufacturers new possibilities for innovating with data. Production lines, machines, and products will grow more intelligent and interconnected. At the same time, analytics and simulation will become even more integrated into engineering, operations and business decisions – driving the next wave of optimization in smart manufacturing.
The manufacturing industry stands at the cusp of a new level of operational intelligence. As IoT and OI converge, manufacturers gain unprecedented visibility into – and control over – their operations. Factories grow more data-driven, insight-led, and customer-centric.
However, this digital transformation also presents organizational and technical challenges, which are required to integrate IT, OT, and analytics. Manufacturers who successfully navigate this convergence stand to sustain significant competitive advantages through smarter flexibility, quality, and efficiency. Those who fail to adapt risk disappearing entirely.
The convergence of IoT and operational intelligence represents the next major evolution in industrial automation. It promises to reshape manufacturing as we know it – but only for those manufacturers ready to become data-driven.